Get in Touch With Us

Whether you've spotted something that needs correcting, have a question about how we review and rank online casinos, or want to raise a responsible gambling concern, this page explains how to reach the team at Online Casino Reviews and what happens after you do.

How to Reach Us

Email is the most direct and reliable way to contact us. Every message is read by a real member of the team, and we aim to reply within two working days. Write to us at [email protected].

To help us respond as quickly as possible, include a short description of your query in your subject line — for example, "correction request", "partnership enquiry" or "responsible gambling support". A little context upfront means we can get the right person onto your message without delay.

What You Can Contact Us About

We receive messages on a wide range of topics. The most common ones are listed below.

• Content questions — If something in our reviews, bonus breakdowns or payout guides is unclear, ask us to clarify. We're happy to point you to the right section or explain our reasoning.
• Factual corrections — Our reviews are researched carefully, but offers and terms change. If you believe a detail is out of date or inaccurate, please flag it. We take accuracy seriously and investigate every correction request.
• Responsible gambling concerns — If gambling is affecting you or someone you know, mention it in your message and we'll point you to relevant support services. You can also contact the National Council on Problem Gambling directly, or call their helpline at 1-800-522-4700, available 24 hours a day.
• Editorial and partnership enquiries — If you represent a casino brand or an organisation and would like to explore how we might work together, introduce yourself and outline what you have in mind. We'll review all enquiries on their merits.
• General feedback — If you have a suggestion for a topic you'd like us to cover — payment methods, state-specific regulations, or a casino not yet on our list — we'd like to hear it.

What We Do Not Do

A few things worth knowing before you write:

• We are an independent comparison and review site. We cannot intervene in disputes between players and casino operators, process withdrawals, or access any account on a third-party platform.
• We do not provide legal or financial advice. If you have a legal question about online gambling in your state, a qualified attorney is the right resource.
• We do not share reader information with third parties for marketing purposes.

Our Editorial Standards and How They Affect What We Publish

Online Casino Reviews covers real money casino sites available to players in the United States. Our focus is on casinos that are licensed and regulated, use verified random number generators, and offer transparent bonus terms. When we assess a site's payout credentials, we look at factors including published RTP figures, withdrawal processing times, payment method availability and any documented player complaints.

We are commercially supported — some of the casinos featured on this site pay a commission when a reader signs up. That relationship does not determine our rankings or editorial conclusions. Casinos are assessed on the same criteria regardless of commercial arrangement, and every recommendation on this site carries a genuine limitation alongside its strengths. If you believe a review does not reflect that standard, please tell us.

For a closer look at the casinos we currently rate most highly for payout speed and reliability, our best non GamStop casinos guide covers a range of options assessed against those same criteria.

What Happens After You Send a Message

Your email is reviewed by a member of the editorial team — not an automated filter. You will receive a response from an actual person who has read your message.

1. Acknowledgement — For correction requests and formal enquiries, we send a brief confirmation that your message has been received.
2. Review — We look into the substance of your query, which may involve re-checking a source, contacting a casino operator or consulting a colleague.
3. Response — We aim to reply within two working days. During particularly busy periods this may stretch to three or four days, but we will always follow up.
4. Action — Where a correction is warranted, we update the relevant page and note the change. Where a partnership or content suggestion has merit, we'll outline the next step.

A Note on Responsible Gambling

Online casino games involve real money and carry a built-in house edge. No strategy, system or bonus removes that edge, and no outcome is guaranteed. We encourage every reader to set deposit and time limits before they play, to avoid gambling with borrowed money, and to treat casino games as entertainment rather than a source of income.

If gambling stops being enjoyable or starts affecting your finances, relationships or wellbeing, please reach out for support. Resources available in the US include:

• National Council on Problem Gambling Helpline: 1-800-522-4700 (24/7, call or text)
• Gamblers Anonymous: gamblersanonymous.org
• National Problem Gambling Helpline Chat: ncpgambling.org/help-treatment/national-helpline-center

Most regulated casino platforms available to US players also offer self-exclusion tools, deposit limits and session reminders. We recommend enabling these before you start playing. If you'd like guidance on where to find these tools on a specific platform, include the casino name in your message and we'll do our best to help.

Eligibility Reminder

Online casino gambling in the United States is regulated at the state level. Legal online real money casino play is currently available in a limited number of states, and the minimum age to participate is 21. Players are generally required to be physically located within a licensed state at the time of play, even if they are residents of another state. If you're unsure whether online casino gambling is legal where you are, check with your state's gaming regulator before signing up anywhere.

Thank you for taking the time to visit this page. We read every message and look forward to hearing from you.